Sales Associate

BARBEQUES GALORE•Brea, CA

8h•Onsite

About The Position

This role involves selling products and attending to customers within the store. The Sales Associate works under immediate supervision, following instructions and pre-established guidelines to perform their duties. Key responsibilities include engaging customers, understanding their needs, educating them on products, recommending complementary items, and advising on product usage and care. The position also requires maintaining store presentation, performing customer follow-ups, handling replenishment deliveries, processing sales transactions, and generating leads through local business outreach. Organizational skills are important for managing sales quotes and completed sales, and basic writing skills are needed for email communications. The role may also involve travel to other stores for coverage, continuous training, and assisting co-workers. Physical requirements include the ability to lift up to 50 lbs and standing for more than four hours per day. Basic computer knowledge for Point of Sale systems and internet functions is also necessary.

Requirements

Customer/Client Focus.
Problem Solving/Analysis.
Time Management.
Communication Proficiency.
Teamwork Orientation.

Responsibilities

Offer a friendly greeting, sincere smile, and make eye contact with customers.
Help customers envision their ideal backyard setting.
Ask open-ended questions to get a better understanding of customers’ needs.
Educate customers on the different types of grills and different types of grilling techniques.
Recommend complementary products to help customers complete the entire outdoor paradise vision.
Advise customers on proper utilization and care of merchandise.
Maintain immaculate floor presentation.
Perform follow up calls to customers who made contact in store.
Receive and put away weekly replenishment trucks.
Prepare sales contracts and accepted payment through cash, check and credit card.
Process payments by totaling purchases; processing checks, financing, cash, and credit cards.
Be willing to generate leads outside the store by working with local businesses and contractors.
Good organizational traits for maintaining possible sales quotes and completed sales.
Basic Writing Skills for Internal and External email communications.
Be willing to travel to other stores within the area for coverage.
Continuous training to maintain and grow product knowledge.
Willing to assist co-workers.
Be able to lift up to 50 lbs.
Basic Computer knowledge to use Point of Sales materials, and Internet functions.