Sales Associate

The Salvation Army•Hamburg, PA

10h•Onsite

About The Position

The Sales Associate (SA) works for the success of The Salvation Army’s Hamburg, PA Family Store by assisting customers, processing donations, and promoting retail sales. Employees are expected to greet customers and provide excellent customer service while monitoring dressing room to prevent theft. Responsibilities include computing sales prices, totaling purchases, and processing cash or credit payments. They are also tasked with completing register close-out procedures and assisting in the preparation of accurate income deposits. Additional duties involve tagging, pricing, and stocking merchandise, as well as maintaining cleanliness in the store floor, restrooms, and stocking areas daily. Employees receive and process donations according to the established triage system and provide receipts to donors. Regular communication with the Store and Donation Center Manager and the Associate Store Manager is essential for addressing concerns, sharing ideas, and offering suggestions. Under the guidance of the Associate Store Manager, employees oversee merchandise displays inside and outside the store, dress mannequins, and steam clothes to enhance the store's appearance. They guide and work alongside volunteers regularly, comply with safe handling practices for cleaning and hazardous materials, and adhere to all Salvation Army policies and procedures, including financial policies. Additionally, employees perform related duties as assigned. The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.

Requirements

High School Diploma or GED, and equivalent retail/resale experience.
Exemplary customer service skills.
Must be reliable, trustworthy, outgoing, and have sound decision-making skills.
Reliable transportation with a clean driving record.
As a Mandated Reporter, must provide proof of having completed training on recognizing and reporting child abuse meeting the training standards of PA Act 153 of 2014 within 30 days of employment with recurrent training required every five years thereafter.
Meets the Child Protection Clearances required by PA Act 153 to include PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record Check.
Must possess an understanding of and support the mission of The Salvation Army.

Responsibilities

Greet customers and provide excellent customer service while monitoring dressing room to prevent theft.
Compute sales prices, total purchases, and process cash or credit payments.
Complete register close-out procedures and assist in the preparation of accurate income deposits.
Tag, price, and stock merchandise.
Maintain cleanliness in the store floor, restrooms, and stocking areas daily.
Receive and process donations according to the established triage system and provide receipts to donors.
Communicate regularly with the Store and Donation Center Manager and the Associate Store Manager.
Oversee merchandise displays inside and outside the store, dress mannequins, and steam clothes.
Guide and work alongside volunteers regularly.
Comply with safe handling practices for cleaning and hazardous materials.
Adhere to all Salvation Army policies and procedures, including financial policies.
Perform related duties as assigned.