About The Position

As a Sales Associate, you will provide customers with a unique shopping experience by offering excellent customer service. You will utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.

Requirements

  • 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)
  • High school diploma or equivalent preferred
  • Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday).
  • Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Nice To Haves

  • Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale
  • Succeed in a team environment, while able to work independently & manage your own time
  • Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box
  • Know what questions to ask your customers in order to understand their personal cooking style & needs
  • Enjoy discovering the customer’s style, lifestyle & story to connect them to the right products
  • Proven ability to prioritize and handle multiple tasks simultaneously
  • Most successful when provided with clearly defined daily sales goals & metrics

Responsibilities

  • Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards
  • Achieve established sales and contest goals
  • Maintain knowledge of current sales and promotions
  • Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
  • Utilize effective selling techniques to build multiple sales and increase productivity
  • Demonstrate comprehensive product knowledge, including features and benefits
  • Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges
  • Assist in implementation and maintenance of visual merchandise presentation, signage and lighting
  • Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed
  • Process, ticket, and restock merchandise as needed
  • Perform other duties as assigned by management
  • Comply with all Company policies and procedures

Benefits

  • A generous discount on all Williams-Sonoma, Inc. brands
  • A 401(k) plan and other investment opportunities
  • A wellness program that supports your physical, financial and emotional health
  • Paid vacations and holidays (full-time)
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
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