Sales Associate

EssilorLuxottica Group•Westland, MI

About The Position

The Sales Associate helps establish LensCrafters as the premier destination for vision needs in the community by ensuring patients and customers receive a high-quality experience. The role combines customer service and sales with assisting customers in selecting eyewear and vision solutions. Associates contribute to a positive, inclusive store environment and help maintain attractive, organized displays and inventory.

Requirements

  • High school diploma or GED.
  • At least 1 year of retail or customer service experience.
  • Familiarity with point-of-sale systems, computers, and calculators, with basic phone and math skills.
  • Ability to embrace new technology and change while maintaining a high level of accuracy.
  • Ability to sell using sales skills, take accountability for sales results, and desire to meet goals.
  • Strong oral and written communication skills.
  • Self-motivation and demonstrated ability to multitask and respond flexibly in a quickly changing environment.

Responsibilities

  • Deliver sales plans and company objectives by cultivating existing customer relationships and building new ones.
  • Use optical prescriptions to recommend specific lenses and lens coatings.
  • Assist patients with frame selection and coordinate frames with optical measurements to help customers choose vision solutions.
  • Take measurements using appropriate optical tools and consult with an Optician as needed.
  • Contribute to a positive store environment and foster professional relationships with peers, management, doctors, and support staff.
  • Maintain clean, attractive, and organized store displays and inventory.
  • Treat customers and colleagues with respect and help foster an inclusive culture.

Benefits

  • Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts.
  • A competitive bonus and/or commission plan may be offered.
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