Front Desk Sales Associate

PCRK GroupLouisville, KY
Onsite

About The Position

Join our team at Massage Envy as a Sales Associate, where you’ll play a pivotal role in driving sales, creating memorable customer experiences, and achieving ambitious goals in a fast-paced, rewarding environment! As a Sales Associate, you’re the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a high-energy sales position perfect for someone who thrives on competition, loves influencing others, and is motivated by hitting and exceeding targets. If you’re outgoing, confident, and ready to take ownership of your success, we want you on our team!

Requirements

  • A persuasive, outgoing personality who loves engaging with people and influencing decisions.
  • A competitive, goal-oriented mindset with a proven ability to hit or exceed sales targets.
  • Strong communication and relationship-building skills to connect with clients and close sales.
  • Confidence in a fast-paced, dynamic environment where you can take initiative and drive results.
  • Organizational skills to juggle multiple tasks while keeping sales at the forefront.
  • Passion for wellness and a belief in the value of Massage Envy’s services.
  • Ability to stand for extended periods and maintain a professional, energetic presence.
  • Previous sales experience is a plus, but we’re looking for drive and personality above all!

Responsibilities

  • Actively promote and sell Massage Envy’s membership programs, retail products, and premium services to meet or exceed individual and location sales targets.
  • Greet every guest with enthusiasm, confidently communicate the value of our services, and make personalized recommendations to match clients with the right wellness solutions.
  • Create a welcoming, high-energy environment by connecting with clients, learning their needs, and using your influence to foster loyalty and repeat business.
  • Skillfully handle inquiries, overcome objections, and convert leads into memberships and product sales with a confident, solution-oriented approach.
  • Efficiently handle appointment scheduling, phone inquiries, and transactions while maintaining a clean and organized sales area.
  • Take ownership of your performance, track your progress against goals, and proactively suggest ideas to boost location sales and performance.
  • Maintain a time management plan to stay focused and maximize sales opportunities throughout the day.
  • Embody Massage Envy’s Mission, Vision, and Values by delivering exceptional service and creating a positive, professional atmosphere.
  • Support your team in achieving collective sales and operational goals while bringing energy and ideas to the table.
  • Complete regular cleaning checklists to ensure a pristine sales environment.

Benefits

  • Competitive compensation with performance-based incentives for top performers.
  • Training and support to help you master our services and sales processes.
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