Sales Associate

Mor Furniture For Less•Fresno, CA

10h

About The Position

At Mor Furniture, Sales Associates create welcoming, comfortable experiences that help customers feel confident in their purchase decisions. The role delivers friendly, solution-oriented service by understanding each customer’s needs and guiding them through products, financing, and design options. Sales Associates learn product features, styles, and value options, greet guests professionally, ask thoughtful questions, recommend solutions, and follow through throughout the customer experience. The position also supports showroom presentation and team performance. Sales Associates process orders and related paperwork, maintain floor models and displays, work toward sales goals, and support team members in providing excellent customer service. The stated schedule is 8 or more hours per day and 40 or more hours per week, with weekends and holidays required.

Requirements

Ability to read, analyze, and interpret documents and respond to customer or employee inquiries or complaints.
Ability to present information effectively to top management, middle management, or employees and speak clearly and persuasively in positive or negative situations.
Ability to write clearly and informatively and edit work for English structure and usage.
Ability to work with word processing, spreadsheet, and database software applications.
Ability to identify and resolve problems promptly, gather and analyze information, develop alternative solutions, participate in group problem-solving, and use reason when dealing with emotional topics.
Ability to display passion and optimism, inspire respect and trust, mobilize others to fulfill a vision, and provide vision and inspiration to peers and subordinates.
Ability to develop strategies to achieve organizational goals, understand organizational strengths and weaknesses, and adapt strategies to changing conditions.
Ability to observe safety and security procedures, determine appropriate action beyond guidelines, report potentially unsafe conditions, and use equipment and materials properly.
Ability to retain and comprehend information, follow instructions, interpret and analyze data, research information to resolve problems, identify issues requiring attention or correction, make recommendations, and take preventive actions.
Ability to process facts and apply judgment, and communicate with others to provide or obtain information.
Ability to adapt to changing priorities, deadlines, demands, and assignments while maintaining cohesive working relationships.
Ability to establish and maintain collaborative working relationships that support learning, problem-solving, backup support, and teamwork.
Ability to perform repetitive keystrokes to compile and prepare documents, reports, and correspondence.

Responsibilities

Learn customer needs and demonstrate furniture features, including how products function and fit into a home.
Guide customers through product options and value tiers to help them make confident decisions.
Process sales orders accurately, including financing and related paperwork.
Maintain showroom displays and ensure floor models are clean, organized, and presentation-ready.
Set and work toward personal and team sales goals.
Coach and support team members in delivering excellent customer service.
Perform additional duties as assigned to support the showroom and the team.