Full Time - Sales Associate - Outside Lawn & Garden - Day

Lowe's Companies, Inc.•Mustang, OK

About The Position

The Sales Associate provides friendly, professional customer service in Lowe’s Outside Lawn & Garden department. The associate welcomes customers, helps them find and select products and services for home improvement needs, answers questions, assists with merchandise, and may occasionally load merchandise. Most of the work involves listening to customers, answering questions, and organizing merchandise. Associates may be cross-functionally trained in other store areas and help customers through shopping or checkout. Department responsibilities may include preparing merchandise to meet customer needs. The role may involve work both indoors and outdoors in varying weather and environmental conditions. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

  • Six months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • Six months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
  • Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.

Nice To Haves

  • Six months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly and professional customer service.
  • Assist customers with locating and handling merchandise.
  • Down stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-functionally train in other areas of the store to help deliver the best customer service.
  • Prepare merchandise in the department based on customer needs.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% associate discount.
  • Track to the Trades program.
  • Flexible schedules.
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