Sales Associate

KnitWell Group•Des Moines, IA
•Onsite

About The Position

Talbots is hiring a part-time Sales Associate for its West Des Moines, Iowa store. The associate provides meaningful customer service, promotes products, builds customer and brand relationships, and supports store business and operations. The role requires fashion and product knowledge, sales and service performance, teamwork, and flexibility to meet business needs. The position is regularly scheduled for 15 to 20 hours per week, with availability for evenings, weekends, and holidays.

Requirements

  • Demonstrated selling competence, styling expertise, and a love of fashion.
  • Ability and drive to create, build, and cultivate relationships.
  • Ambition and passion for achieving individual and team goals; thrives in a team environment.
  • Excellent verbal communication skills and a high level of integrity.
  • Technological competency using a computer, iPad, or handheld system.
  • Strong organizational skills and ability to multitask in a fast-paced, changing environment.
  • Ability to work cooperatively in a diverse work environment.
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods.
  • Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.
  • Availability for 15 to 20 hours per week, including evenings, weekends, and holidays, according to business needs.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
  • Assist the management team in building store business.
  • Use service enhancers, including Concierge, to build strong customer relationships.
  • Serve multiple customers and manage simultaneous tasks or projects.
  • Stay informed about fashion trends and new arrivals, including product fit, color, and fashion.
  • Use product knowledge and fashion expertise to create outfits and recommend items suited to customers’ needs.
  • Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
  • Achieve sales and service metrics, including clientelling and outreach, appointment setting, and Talbots Classic Awards.
  • Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.

Benefits

  • Growth opportunities and tools to advance beyond the position.
  • Incentive opportunities.
  • Comprehensive benefits packages available to full-time and eligible part-time employees.
  • 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
  • Referral incentive program.
  • Discounts on travel, shopping, concerts, and more.
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