Sales Associate (Nassau County South - Long Island, NY) - Johnson & Johnson MedTech - Orthopaedics

Johnson & Johnson•New York, NY

4d•Onsite

About The Position

This role is for a Sales Associate in the New York territory, specifically covering Nassau County South on Long Island, NY. Johnson & Johnson's MedTech Orthopaedics division is developing next-generation treatments that are smarter, less invasive, and more personalized. The Orthopaedics teams focus on joint reconstruction, trauma, craniomaxillofacial, spine, and robotics and digital surgery, aiming to improve patient wellness and deliver clinical and economic value. DePuy Synthes, part of Johnson & Johnson Medical Devices Companies, offers a comprehensive orthopedics portfolio, including solutions for joint reconstruction, trauma, craniomaxillofacial, spinal surgery, and sports medicine.

Requirements

Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience OR Minimum of 4 years of professional and/or related experience OR Recently transitioned from Active Military Duty
Ability to work in a lab/operating room environment.
A valid driver's license issued in the United States.
Ability to travel, which may include weekend and/or overnight travel.
Residence in or willingness to relocate to the posted territory.
Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.
Efficient, organized, self-motivated, positive and pro-active.
Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred.

Nice To Haves

Account Management
Business Behavior
Collaborating
Commission Accounting
Cultural Competence
Customer Centricity
Execution Focus
Goal Attainment
Healthcare Trends
Market Knowledge
Market Research
Relationship Building
Sales
Sales Presentations
Sales Promotions
Solutions Selling
Sustainable Procurement
Vendor Selection

Responsibilities

Provide clinical and customer support in hospitals and during procedures.
Ensure high levels of customer service, sales logistics, technical expertise, and product knowledge.
Support sales objectives, cover cases, and maintain/manage surgeon and account relationships within a geographic territory.
Offer and sell the breadth of the portfolio, services, and solutions for assigned accounts.
Assist the DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
Assist in the attainment of established sales goals, including market share objectives in the prescribed territory.
Apply knowledge of the sales process, product portfolio, and customer knowledge to improve sales outcomes.
Guide and assist surgeons in the operating room through clinical and product knowledge.
Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products.
Attend surgeries to support customers, assuring that the proper equipment is available and performing, including ways to optimize trays.
Provide Operating Room and Sterile Processing Department consultation.
Troubleshoot and provide other technical assistance.
Handle customer requests and effectively manage hospital billing.
Create and close purchase orders.
Share key customer, procedural, and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve solutions and service levels.
Prepare sales reports and documents as required.
Ensure maintenance, tracking, and effective deployment of equipment and assets throughout the assigned area, ensuring product availability.
Ensure all promotional materials are maintained in a presentable manner.
Ensure DePuy Synthes Services and offerings meet the highest quality standards.
Focus on customer satisfaction and retention.
Improve customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions.
Differentiate DPS’s products versus competition by providing the customer unique insights.