Sales Associate - Square One

Lisa Gozlan•Mississauga, ON

3d•CA$19 - CA$20•Onsite

About The Position

Lisa Gozlan Jewelry is seeking a passionate and customer-focused Sales Associate to join our showroom team. We’re looking for an enthusiastic, confident individual who thrives in a fast-paced retail environment and is dedicated to creating an elevated client experience. As a Sales Associate, you play an essential role in the daily operations of our showroom. You’ll guide clients through their purchasing journey, provide exceptional service, and support the management team in maintaining the seamless flow of showroom activities.

Requirements

1-2 years in retail sales experience, preferably in a luxury retail environment
Strong communication and interpersonal skills
Reliable, professional, and a proactive team player with a client-first mindset
Passion for jewelry and enthusiasm to develop extensive product knowledge is a must.
Proven track record to achieving and exceeding sales target
Ability to bring a positive, engaging energy to the workplace
Must be able to work a flexible work schedule including nights, weekends and retail holidays

Nice To Haves

Jewelry knowledge or prior experience in the jewelry industry is an asset.
Multilingual capabilities are a plus.

Responsibilities

Deliver personalized, high-touch client experiences that exceed customer expectations.
Achieve and exceed individual sales goals, KPIs, and showroom performance targets.
Identify opportunities for cross-selling and upselling across jewelry collections and services.
Handle high-value transactions with accuracy and discretion.
Develop and maintain extensive product knowledge, and use this expertise to assist customers in product selection, stacking and styling
Resolve customer concerns professionally while maintaining the highest service standards and educating customers on product are
Communicate our loyalty program, Happy Club, to customers and encourage sign-ups
Create memorable experiences that strengthen brand loyalty and repeat business.
Ensure merchandise is presented according to brand standards and visual merchandising guidelines.
Adhere to all security, cash handling, and loss prevention procedures.
Assisting in all daily store operational tasks as requested by management
Support opening and closing procedures through ensuring displays are set according to brand visual merchandising standards and the showroom is clean and ready for customers