Sales Associate 45386

7-ElevenNew Carlisle, OH
Onsite

About The Position

This role is responsible for providing excellent customer service, accurately handling transactions, maintaining store cleanliness and safety, and managing inventory. The Sales Associate will adhere to company policies and procedures regarding sales, cash handling, safety, and security, while also ensuring a positive shopping experience for customers.

Requirements

  • Ability to provide prompt, courteous customer service.
  • Proficiency in operating cash registers or point-of-sale equipment.
  • Ability to handle money, checks, and other payment types with integrity and honesty.
  • Knowledge of and adherence to company policies and procedures for loss prevention and cash handling.
  • Ability to maintain store cleanliness and presentability.
  • Skill in tactfully and promptly addressing customer complaints.
  • Understanding of laws governing restricted beverage and tobacco sales.
  • Ability to perform various service transactions accurately.
  • Commitment to adhering to company safety and security policies.
  • Ability to identify and report safety hazards.
  • Competence in preparing accident/incident reports.
  • Ability to maintain gas island cleanliness, safety, and stock levels.
  • Adherence to all food safety behaviors and sanitary standards.
  • Ability to receive products from vendors and assist with check-in.
  • Skill in merchandise maintenance (rotation, storage, stocking, pricing).
  • Ability to assist with inventory levels and audits.
  • Knowledge of product offerings and promotions.
  • Accuracy in completing required paperwork.
  • Maintenance of a professional appearance according to company policy.
  • Punctuality and reliable attendance.

Nice To Haves

  • Experience with suggestive selling techniques.
  • Familiarity with company robbery prevention and reaction procedures.
  • Experience in food preparation areas.
  • Experience with lottery sales and redemption.
  • Experience with vendor coupon redemptions.
  • Experience with company-approved credit cards.

Responsibilities

  • Provides prompt, courteous customer service by discovering guest’s needs.
  • Rings up all sales on cash register, or point-of-sale equipment properly and accurately.
  • Uses suggestive selling techniques.
  • Maintains ethical integrity and honesty while handling money, checks, and other types of payment.
  • Follows policies and procedures to prevent loss of cash and merchandise.
  • Ensures proper cash handling procedures and policies are followed.
  • Safeguards cash and merchandise; follows company robbery prevention and reaction procedures.
  • Performs duties necessary to maintain internal and external store cleanliness.
  • Reacts and reports to customer complaints tactfully and promptly.
  • Follows company policy and procedure and all laws governing restricted beverage and tobacco sales.
  • Performs service transactions in accordance with company policy (e.g., lottery sales and redemption, vendor coupon redemptions, company-approved credit cards).
  • Adheres to company policies related to safety and security.
  • Looks for and eliminates safety hazards; reports unsafe acts or conditions to management.
  • Prepares required accident/incident reports; immediately reports such activities to the Facility Manager.
  • Maintains gas island cleanliness, safety, and stock levels.
  • Complies with all food safety behaviors including proper handling procedures, temperature requirements, and established sanitary standards.
  • Receives products from vendors, following correct procedures.
  • Assists management in vendor check-in.
  • Maintains merchandise including proper rotation, storage, stocking, and pricing.
  • Assists in maintaining proper inventory levels and audits.
  • Maintains knowledge of all product offerings and promotions.
  • Completes all required paperwork accurately.
  • Maintains a professional appearance in accordance with company uniform and personal appearance policy.
  • Reports to work on time and when scheduled.
  • Performs other duties as assigned.
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