Sales Associate

MATTRESS WAREHOUSE•Arden, NC

About The Position

Mattress Warehouse is seeking a motivated Retail Sales Associate to provide exceptional customer service and sell premium mattress and bedding products. Associates use the company’s established selling process and bedMATCH® diagnostic sleep system, which uses 18 measurements and personalized recommendations to help customers find suitable sleep solutions. The role focuses on providing a relaxed, low-pressure, educational shopping experience and understanding customers’ needs. Associates may also reset the showroom floor and help customers load mattress purchases into their vehicles. The position offers paid training, ongoing feedback, and learning resources. Mattress Warehouse is a family-owned and operated bedding retailer with more than 520 store locations and 30 years in the industry.

Requirements

  • Motivation and enthusiasm for retail sales and customer satisfaction.
  • Ability to meet and interact with customers and understand their needs.
  • Team-oriented attitude and high energy.
  • Ability to lift up to 75 pounds.
  • Availability to work a retail schedule that includes evenings, most holidays, and all weekends.

Nice To Haves

  • Bilingual ability, with equal fluency in verbal and written English and Spanish or other languages.

Responsibilities

  • Sell premium mattress and bedding products using the company’s selling process and bedMATCH® diagnostic sleep system.
  • Provide customers with a relaxed, low-pressure, educational shopping experience focused on their needs and sleep solutions.
  • Use tablets, mobile point-of-sale (POS) technology, and the bedMATCH system.
  • Reset the showroom floor.
  • Assist customers with loading mattress purchases into their vehicles.

Benefits

  • Hourly wage with overtime opportunities and eligibility for bonuses.
  • 401(k) plan with employer match.
  • Medical, dental, and vision insurance.
  • Short- and long-term disability insurance.
  • Basic life and AD&D insurance.
  • Recognition programs.
  • Product discounts.
  • Paid vacation, personal, and sick days.
  • Comprehensive paid training program, continuous feedback, and access to an expansive learning library.
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