Sales Associate

Visual Comfort & Co • Southampton, NY

2d • Onsite

About The Position

Visual Comfort & Co. is a leading provider of decorative and architectural lighting, ceiling fans, system controls, and automated shading solutions from renowned designers. We offer a wide range of premium products and are dedicated to exceptional customer experiences. As we expand globally, we are looking for motivated professionals with a history of outstanding client service and sales achievement in lighting and systems products. This role involves showroom sales and technical project design, where you will collaborate with trade and consumer clients to deliver comprehensive lighting and shading solutions from project start to finish.

Requirements

• 3+ years’ experience in retail or showroom sales, ideally in luxury home furnishings, lighting, or building materials; 2+ years in retail lighting strongly preferred.
• Background in interior design, custom home building products, luxury furnishings, and/or lighting required.
• High School Diploma required.
• Proficient with Microsoft Office Suite.
• Experienced with CRM/ERP systems for client management and project tracking.
• Project management skills, able to manage client expectations and timelines efficiently.
• Strong knowledge of product design, including interpreting floor plans and lighting layouts.
• Technical understanding of lighting specs (color temperature, CRI, lumens, dimming) and control systems (e.g., Lutron, Control4).
• Skilled in establishing connections with architects, builders, and designers, and representing the brand at industry events.
• Proficient in preparing proposals, BOMs, and technical documentation.
• Excellent communication, emotional intelligence, and professionalism in client interactions.
• Organized, detail-oriented, able to handle multiple projects simultaneously.
• Consistently represents Visual Comfort’s brand values and commitment to service.

Nice To Haves

• Bachelor’s degree preferred.
• D365 knowledge preferred.
• Stays up-to-date on lighting technologies and participates in ongoing training.

Responsibilities

• Achieve and consistently surpass individual and showroom sales objectives.
• Oversee all phases of the sales process from opportunity to invoice, prioritizing exceptional customer service.
• Effectively manage sales pipeline to maximize success by ensuring consistent follow-up and follow-through utilizing order entry software and various communication methods.
• Deliver expert design consultation and product recommendations to trade and retail clients.
• Provide guidance on lighting selections that foster enduring client relationships.
• Present compelling sales demonstrations featuring lighting, controls, and shading solutions.
• Utilize collaborative, design-driven sales strategies with SCOPE software to secure client commitment.
• Independently and through collaboration with the Business Development Specialist, develop and sustain relationships with architects, builders, interior designers, and homeowners.
• Identify client objectives and explain how our systems support their design goals.
• Work with project management to align deliverables with approved designs.
• Develop schematic and conceptual proposals utilizing SCOPE and related design software.
• Collaborate with Visual Comfort & Co Design Studio in the preparation of comprehensive documentation for design and engineering teams to facilitate the creation of construction documents and bills of materials (BOMs).
• Respond to client inquiries, ensuring thorough understanding of proposed lighting and shading solutions.
• Maintain up-to-date knowledge of advancements in lighting technologies, control systems, and automated shading.
• Ensure the showroom consistently meets brand standards by being clean, well-presented, and organized to support sales objectives.
• Develop proficiency in utilizing the company’s order entry and operating systems.
• Independently manage showroom opening and closing procedures, including participation in a rotating Saturday schedule.

Benefits

• Showrooms operate Monday through Friday, 9:00 am to 5:00 pm and Saturday, 10:00 a.m. to 5:00 p.m.; closed on Sundays.
• Team Members follow a five-day rotating schedule, including two Saturdays per month.
• A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
• Generous vacation accrual and paid time off policies.
• 7 paid holidays per year, in addition to 2 floating holidays.
• Competitive base salary plus monthly variable.
• Visual Comfort pays the majority of employees medical, vision, and dental coverage, available starting the first of the month following your start date.
• Company-provided life insurance and short-term disability coverage.
• 401(k) plan with company matching up to 4%, available beginning the first of the month following.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees