Sales Associate

J.Jill • Fairlawn, OH

2d

About The Position

J.Jill is seeking a passionate, customer-focused, results-driven part-time Sales Associate to build customer relationships and provide a welcoming, positive shopping experience. The role involves helping customers find products, offering styling advice and merchandise recommendations, contributing to sales goals, maintaining store presentation and supporting store operations. Associates work collaboratively with teammates and help create an inclusive, supportive experience within the store and community.

Requirements

• Previous retail or customer service experience is preferred but not required.
• Passion for fashion, styling, and creating a welcoming customer experience.
• Strong communication and interpersonal skills.
• Enthusiastic team player with a positive, solution-oriented mindset.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.
• Ability to perform extensive standing, walking, reaching, bending, pushing and pulling, and maneuvering around the store; hang and fold merchandise; climb ladders; operate POS registers and company mobile devices; occasionally operate a trash compactor where applicable and use a hand truck; lift and carry up to 30 pounds; and participate in joint or team lifting.

Nice To Haves

• Previous retail or customer service experience.

Responsibilities

• Build meaningful connections with customers through personalized service and styling advice.
• Assist customers in finding products and provide a seamless, enjoyable shopping experience while contributing to sales goals.
• Develop knowledge of J.Jill merchandise to provide guidance and recommendations.
• Maintain visual merchandising standards and execute floor sets.
• Participate in operational functions, including marketing, product processing and replenishment, markdowns and promotions, store cleanliness, and backroom organization.
• Work with team members to create a positive and supportive work environment.
• Address customer needs and concerns in a friendly, solution-oriented manner.
• Perform additional responsibilities as assigned to support store success.

Benefits

• Competitive hourly wage with opportunities for growth.
• Associate discount and career development opportunities.
• Supportive and inclusive team environment that values community engagement.
• Employee Assistance Program.
• 401(k) retirement plan.
• Additional group discounts.
• Paid time off and paid sick leave may be available to part-time associates in accordance with state and local law.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed