Seasonal Sales Associate

PACSUN•Winter Garden, FL

2d•Onsite

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends. The role also carries out tasks and initiatives assigned by the leadership team and contributes as a positive member of the store team while consistently providing an exceptional customer experience. The associate delivers engaging, positive, and authentic customer service; focuses on full-price selling while staying aware of product value and promotions; and handles customer situations according to company policy, seeking solutions and involving leadership in escalated matters. The role includes completing assigned tasks efficiently, executing visual directives, maintaining organization and cleanliness, supporting a safe shopping and working environment, following company and loss-prevention policies, and sharing customer feedback with leadership. The associate participates in company and store contests and events, stays informed about financial goals and priorities, supports sales and operational goals, and executes digital sales strategies such as ship-from-store and BOPIS. The associate represents the PacSun brand, contributes to a positive work environment, follows appearance guidelines, learns about products and fashion trends, and works to improve individual performance as part of the team. This is a part-time position requiring availability for 20–40 hours per week and flexibility to work weekends, nights, and peak holiday periods. Physical requirements include lifting and moving loads, prolonged sitting or standing, climbing ladders as needed, moving around store areas, and working in an open environment with fluctuating temperatures and standard lighting.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to talk or hear regularly; sit, stand, walk, handle or feel objects, and reach, twist, or squat frequently.
Ability to maneuver around sales-floor, stockroom, and office areas.
Close vision, distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations in compliance with policy and procedures, attempt to resolve issues, and partner with leadership on escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards as directed by management.
Maintain organization and cleanliness and promote a safe working and shopping environment.
Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Comply with loss-prevention policies and report violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities.
Support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Represent the PacSun brand through passion for products, brands, fashion, and trends.
Contribute to a positive working environment by exhibiting core value behaviors.
Follow Employee Appearance Guidelines.
Learn about products, brands, fashion, and trends, and strive to improve individual performance as a productive team member.