Sales Associate

Little Green Apple Hallmark•Dublin, OH

About The Position

The part-time Sales Associate provides exemplary selling and customer service to improve store productivity and profitability. The role focuses on sales, service, and relationship-building by proactively helping customers with product recommendations and solutions, while modeling strong retail execution. The associate also supports inventory management, product sets, stocking, housekeeping, and stockroom duties as identified or assigned. The position works closely with the corporate store team and reports directly to the Store Manager. The associate creates a welcoming, easy-to-navigate shopping environment; builds expertise in products, promotions, services, and brand rewards programs; and helps customers find cards and gifts suited to their needs. The role also supports store operations such as merchandising, replenishment, sales transactions, shipment processing, inventory management, Hallmark.com order fulfillment, and curbside delivery. This is a regular, hourly, non-exempt part-time position, typically working 6–20 hours per week and not exceeding an average of 28 hours per week.

Requirements

If under 18, have the ability to meet work permit requirements, if applicable.
Be able to work a flexible schedule that meets business needs, including events, holidays, evenings, and weekends.
Provide proof of eligibility to work legally in the United States.
Demonstrate strong customer-focused engagement and consultative selling skills.
Communicate effectively with customers and employees.
Have a strong sense of urgency, flexibility, and willingness to adapt to change.
Be able to receive feedback and take action when appropriate.
Be proficient and comfortable using a computer and other technology.
Have the desire and ability to learn the business.
Meet the physical demands of the role, including standing and walking continuously; pushing and pulling; lifting and carrying varying weights; fine finger movement; bending, climbing, kneeling, squatting, reaching, and occasional balancing.
Be able to communicate continuously with customers, coworkers, and vendors in person or by phone, including speaking, hearing, and seeing.

Nice To Haves

High school diploma or equivalent.
One or more years of previous experience in specialty retail, sales, or customer service.

Responsibilities

Create and maintain a warm, inviting, easy-to-navigate shopping environment.
Build and share expertise on products, promotions, services, and brand rewards programs, tailoring information to shopper needs.
Help customers find card and gift solutions for their occasions and needs.
Share stories and communities of caring to reinforce the cycle of kindness.
Handle store operations, including product replenishment and merchandising, ringing sales, processing shipments, managing inventory, fulfilling Hallmark.com orders, and making curbside deliveries.
Deliver an exceptional shopping experience that encourages customers to return.
Work as part of a team to help meet store sales goals and ensure customers find the products they need.
Uphold company policies and practices.
Perform housekeeping throughout the store, including the backroom, front of store, and bathroom.
Complete other duties or special projects as assigned.