Sales Associate
Lamons•Beaumont, TX
•Onsite
About The Position
The Sales Associate helps create a positive relationship with company clients by promptly processing customer orders and maintaining accurate company databases and records.
Requirements
- Must be able to use Windows and Microsoft Office. (Word and Excel)
- Conflict resolution and problem-solving skills.
- Must be able to communicate clearly and effectively.
- Capable of listening intently.
- Good visual acuity to process paperwork.
- Capable of multitasking and prioritizing work as needed.
- Able to learn and retain new information.
- Ability to type accurately at speed.
- Must have a high stress tolerance with a highly developed sense of urgency
- 2 to 3 years of previous order processing or customer service representative experience, preferably in a manufacturing or services organization.
Nice To Haves
- Computer training courses at college level.
Responsibilities
- Provide a positive attitude to all customer interactions.
- Builds the relationship with the client by being an asset.
- Enters sales orders into the SyteLine systems.
- Creates and maintains accurate customer database records.
- Scans and records all sales records into document control.
- Acquires and disseminates MTRs to customers as needed.
- Provides tracking and estimated ship dates to customers.
- Informs sales of potential delays or customer concerns.
- Develops and maintains basic product knowledge.
- Keeps informed of market, new products or services, basic technical information, product reliability and other general information of interest to the customer.
- Follows-up on orders with a report every day to make sure orders are released and entered in a timely fashion.
- Provides Sales department with information on customer sales orders when asked.
- Communicates with Inside Sales, Accounting, and Purchasing departments on order delays or changes.
- Uses the telephone, word processing and related office equipment in fulfilling daily requirements.
- Offers and obtains assistance from peers or supervisor when needed.
- Maintains a flexible schedule in performing other related tasks or functions as required or assigned.
- Keeps managers and Inside Sales department updated on important activity with customers they interface with.
- Performs other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
