About The Position

Join us as our next Sales Associate at the Jackson Park Mini Mart here in Bremerton, WA at the Navy Exchange Service Command. We are a driven and enthusiastic team supporting our service members and their families, who push ourselves and those around us to develop personally and professionally, every single day. You can expect an unforgettable, dynamic, and competitive work environment. Your local Navy Exchange is in need of a personable Sales Associate to answer the call; a team player who is dedicated to supporting our local Naval community, and operational successes on a day to day basis. Your work will make an impact and support how our organization serves the best customer – our Military patrons and their families. As a sales associate, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Requirements

  • MUST BE A U.S. Citizen
  • Must possess the knowledge and skills necessary to perform job duties.
  • Must pass a pre-employment criminal background check.
  • Basic knowledge of products/merchandise
  • Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette.
  • Basic math functions such as addition, subtraction, multiplication, and division.
  • Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.
  • Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

Nice To Haves

  • Previous Retail Experience preferred but not required
  • Retail experience, preferred but not required
  • High school graduate or equivalent preferred.

Responsibilities

  • Proactively engage and make a connection with customers.
  • Asking questions and listening to customer's needs.
  • Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card.
  • Provide premier customer service.
  • Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes.
  • Maintaining store appearance.
  • Cross-selling products and knowing layout of the store.
  • Make suggestions to customer on latest trends and current promotions based on customer's individual needs.
  • Upselling products.
  • Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs.
  • Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer.
  • Completing various forms of paperwork, reports, and reconciliation.
  • Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories).
  • Adherence to assigned work schedule. Accurate and complete follow through on work assignments.
  • Other Duties as assigned.

Benefits

  • Medical/Vision & Dental
  • 401(k) & Pension Plan
  • Life Insurance
  • Sick and annual leave accruals
  • Continuity of Employment Programs for Military Spouses
  • Tax Free shopping, worldwide, at any Navy Exchange location
  • Access to on-base amenities, including lodging, bowling, gym, movie theaters, & much more (where available)!
  • Employee Assistance Plan (EAP)
  • LifeMart Discount Savings Program
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