Sales Associate

Fresh Del Monte Produce Company • Coral Gables, FL

1d • Onsite

About The Position

This position will be responsible for assisting the Sales Department. In this role, will work with the Product Coordination team, and will function as a liaison between the corporate office and internal/external customers. This position will be providing high level customer service, to ensure overall customer satisfaction and brand loyalty. It requires heavy use of excel data entry and transactions. It requires handling pressure on fast paced environment.

Requirements

• High School Diploma or equivalent, from an accredited institution.
• At least 2 to 3 years prior experience in a similar role (e.g. customer service, project coordination, sales assistant etc.).
• Strong knowledge of Microsoft Office programs (i.e. Excel, Word, PowerPoint and Outlook)
• Excellent interpersonal, organizational, analytical and communication skills (i.e. oral and written).
• Must be detail-oriented, and able to multi-task on a fast-paced environment.
• Previous customer service experience (i.e. answer calls, data entry, etc.).
• Able to work well under minimal supervision.

Responsibilities

• Enter sales orders and make changes as needed communicating to others involved in the process
• Maintain spreadsheets and verify against Produce Pro and SAP for accuracy on all parameters involved
• Verify pricing for invoicing and order confirmation
• Daily follow up on trucks/appointments and communicate with parties involved for best customer service
• Coordinate with product group teams for efficient freight cost.
• Properly maintain inventory on product needed, coordinating with different product groups for allocation
• Daily maintenance of vendor interface systems (i-trade, EDI, etc) for orders, shipments, and invoicing
• Assist with order rejections, and resolution of claim approval process
• Research, seek resolution and reconcile customer claims, properly maintaining each account payment status working closely with accounting
• Work with quality control to resolve pending and/or potential issues.
• Function as liaison between Corporate Sales office and FOB, Distribution Centers, Ports, Production etc.
• Complete administrative duties as required.
• Handle heavy emails volume on timely and efficient manner.
• Generate department reports as needed.

Benefits

• Medical, Dental & Vision Insurance
• 401(k) with company match
• Employer paid life & disability insurance
• Flexible Spending Accounts (FSA)
• Paid Time Off (PTO)
• 7 Company Paid Holidays
• 24/7 Telemedicine & Employee Assistance Program
• Optional voluntary benefits (legal, accident, identity protection)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED