Sales Associate - Sprint St

APP Group • New York City, NY

6d

About The Position

The Sales Associate provides exceptional customer service, generates sales, and participates in essential duties that support effective day-to-day store operations. Reporting to the Store Manager, the role supports store operations, visual presentation, and brand directives while acting as a Mackage brand ambassador in a customer-centric environment.

Requirements

• 1–2 years of experience in a store environment.
• Excellent customer service, sales, and communication skills.
• Problem-solving skills related to basic customer service.
• Positive attitude, professional appearance, and behavior.
• Knowledge of Microsoft Office Suite and POS operating systems.

Nice To Haves

• Luxury retail experience.
• Multilingual ability.
• Good understanding of fashion trends.
• Experience in visual merchandising.

Responsibilities

• Meet and exceed store sales goals, KPIs, and personal targets.
• Promote Mackage as a brand ambassador by delivering exceptional service, product knowledge, and customer experiences.
• Proactively engage clients, use CRM, and grow the clientele database.
• Explain product characteristics, advantages, and benefits to new and existing customers.
• Participate in daily store operations, including merchandise reception, labeling, merchandising, POS operations, inventory management, and shipping and receiving packages.
• Maintain store standards, merchandising on the sales floor, and organization of the back of house.
• Maintain a strong presence on the sales floor to support customer experience and follow loss-prevention best practices.
• Work collaboratively and respectfully with team members and customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed