About The Position

The Sales Associate, known in 5.11 stores as a Service Specialist, brings energy, product knowledge, and a customer-first mindset to the sales floor. The role focuses on creating exceptional customer experiences, connecting customers with the gear they need, sharing product expertise, supporting daily store operations, and keeping the store organized and ready for customers. This position offers opportunities to develop skills and product knowledge while contributing to a collaborative, results-oriented team.

Requirements

  • Be empowered, enthusiastic, and eager to learn.
  • Have a passion for tactical, outdoor, or fitness gear.

Nice To Haves

  • Customer service or sales experience.

Responsibilities

  • Deliver an exceptional 5.11 EDGE customer experience.
  • Share knowledge and enthusiasm for tactical, outdoor, and performance-driven products.
  • Support merchandising and stocking, and maintain an organized, well-presented store.
  • Collaborate with teammates to achieve sales goals and keep store operations running smoothly.

Benefits

  • Employee discounts on 5.11 gear.
  • Flexible schedule and supportive team environment.
  • Opportunities to learn, grow, and advance within the company.
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