Sales Associate

Knitwell Group•Hudson, OH
•$11 - $14•Onsite

About The Position

Talbots is seeking a Sales Associate to provide an exceptional customer service experience, promote products, and build lasting relationships with customers and the brand. The role supports store business and performance by assisting customers with fashion and product recommendations, achieving sales and service metrics, and completing operational projects. The position is regular and part-time, with open availability of 15 to 20 hours per week and flexible scheduling based on business needs, including evenings, weekends, and holidays. The role is located at Store 01079 in Hudson, Ohio, and pays $11.00–$13.75 per hour.

Requirements

  • Demonstrated selling competence, styling expertise, and a love of fashion.
  • Ability to build and cultivate relationships.
  • Ambition and passion for achieving goals individually and as part of a store team; ability to thrive in a team environment.
  • Excellent verbal communication skills and a high level of integrity.
  • Technological competency to navigate a computer, iPad, and handheld system.
  • Strong organizational skills and ability to multitask in a fast-paced, changing environment.
  • Ability to work cooperatively in a diverse work environment.
  • Comfort with climbing ladders, moving regularly, and standing for extended periods.
  • Ability to bend, reach, stretch for product, and lift, carry, and move at least 40 lbs.
  • Open availability of 15 to 20 hours per week and flexible availability for business needs, including evenings, weekends, and holidays.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
  • Assist the management team in building store business.
  • Use service enhancers, including active use of Concierge, to build strong relationships.
  • Serve multiple customers at a time, multitask, and handle projects simultaneously.
  • Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
  • Use product knowledge and fashion expertise to create outfits and recommend items that meet customers’ needs.
  • Participate in learning opportunities and accept direction, coaching, and feedback to maximize individual performance.
  • Achieve sales and service metrics, including clientelling and outreach, appointment setting, and Talbots Classic Awards.
  • Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.

Benefits

  • Incentive opportunities.
  • Comprehensive benefits packages for full-time and eligible part-time employees.
  • 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
  • Referral Incentive Program.
  • Discounts on travel, shopping, concerts, and more.
  • Growth opportunities and tools to advance beyond the position.
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