Sales Associate

Spartan Fitness • Exton, PA

18h • $17 - $19

About The Position

The Sales Associate supports studio growth and provides exceptional service to prospective and current members. The role supports the Studio Manager in executing the sales process, including lead generation, member engagement, and retention. The Sales Associate represents the brand with professionalism, positivity, and integrity, creating a welcoming environment that encourages members to join the Pilates community. Available shifts are every other Saturday, 7:00 a.m.–2:00 p.m., and Sunday, 8:30 a.m.–2:30 p.m. No supervisory responsibilities are assigned.

The hourly rate or salary range is broad and reflects candidates’ experience, skills, and certifications. Actual compensation is based on qualifications, experience, and location, consistent with applicable pay transparency laws. Sales Associates earn 10% commission on sales. Employees must average 30 hours per week over a six-month lookback period to qualify for benefits. All Spartan employees may participate in the Spartan 401(k) program with up to a 5% match. Benefits also include medical, dental, vision, short- and long-term disability, and other ancillary products.

Requirements

• High school diploma or equivalent.
• Strong sales and communication skills, with the ability to connect effectively with diverse individuals.
• Customer-service orientation and a friendly, professional, and approachable demeanor.
• Motivation and goal orientation, with the ability to meet or exceed sales objectives.
• Strong organizational and time-management skills, including the ability to balance multiple priorities.
• Ability to work under pressure and adapt to a fast-paced environment.
• Ability to maintain confidentiality and professionalism with sensitive member information.
• Collaborative team-player approach and a desire to help others succeed.
• Proficiency with computer applications, including Microsoft Office Suite, Google Workspace, and CRM systems.
• Experience in a customer-facing role focused on relationship-building and client satisfaction.
• Ability to sit, stand, and move throughout the studio for extended periods.
• Ability to lift up to 25 pounds occasionally.
• Ability to communicate clearly and professionally by phone, text, and email.
• Flexibility to work a varied schedule, including evenings, weekends, and special events as required.

Nice To Haves

• Previous experience in retail, service, or fitness sales.
• ClubReady experience.
• Interest or passion for fitness, wellness, and Pilates.

Responsibilities

• Execute all stages of the sales process, including lead generation, follow-up, and closing new membership sales.
• Greet members and prospective members warmly and provide a positive studio experience.
• Conduct studio tours and identify and address prospects’ fitness goals and needs.
• Present membership packages, services, and programs clearly and confidently.
• Maintain sales performance in accordance with monthly targets.
• Engage with prospects before, during, and after introductory classes to build connections and support onboarding.
• Support retention by providing excellent customer service and fostering member relationships.
• Assist with booking and confirming appointments by phone, text, and email.
• Participate in special events, such as health fairs, open houses, and member appreciation days, to promote studio visibility.
• Maintain accurate lead and member information in the designated sales system.
• Contribute to the cleanliness and organization of the studio.
• Uphold the studio’s mission and values as a fitness and wellness provider.
• Perform other related duties as assigned by management.

Benefits

• 401(k) program with up to a 5% employer match, available to all Spartan employees.
• Medical benefits, subject to averaging 30 hours per week over a six-month lookback period.
• Dental benefits, subject to averaging 30 hours per week over a six-month lookback period.
• Vision benefits, subject to averaging 30 hours per week over a six-month lookback period.
• Short- and long-term disability coverage, subject to averaging 30 hours per week over a six-month lookback period.
• Other ancillary products, subject to averaging 30 hours per week over a six-month lookback period.
• 10% commission on sales.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED