Associé(e) aux ventes, rayon de la peinture, temporaire (temps partiel)
About The Position
The Home Depot is seeking Sales Associates who thrive on helping others succeed, enjoy making an impact, and take pride in guiding customers to the right solutions for their projects. The ideal candidate is naturally curious and eager to keep learning. Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. They have an emphasis on department and product knowledge, provide information on product features, and are familiar with related items to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and can provide basic service in adjacent departments. Sales Associates are focused on customer service and finding and solving customer needs.
Requirements
- 1 to 2 years Retail or Trade experience an asset
- Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
- Communicates Effectively
- Customer Focus Skills
- Interpersonal Skills
Responsibilities
- Ensures Customer Satisfaction Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
- Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
- Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
- Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
- Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
- Educate customers about the whole project
- Using empowerment program when necessary to satisfy customers
- Execute daily stock maintenance: all products signed, displayed, and clean
- Maintain knowledge of all products in department and adjacent departments
- Proactively seek knowledge on all products and services
- Follows all safety policies and procedures, Loss Prevention policies and procedures
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
