Sales Associate

GEORGICA PINE CLOTHIERS•Sarasota, FL

About The Position

J.McLaughlin is seeking a highly motivated, results-driven Sales Associate for a retail store. The role calls for a passion for classic American Sportswear and the ability to achieve goals while upholding company ideals and standards. Sales Associates serve as brand ambassadors and experts in client care, selling, and creating a distinctive shopping experience for new and existing customers. The Sales Associate builds relationships with clients and local communities, provides personalized service, drives sales through product knowledge and recommendations, and uses clienteling tools and outreach to communicate about events and new products. The position also supports store operations, merchandising, events, customer issue resolution, and store opening and closing procedures. The role includes key holder duties in management’s absence.

Requirements

High school diploma or GED.
Team player with strong communication and interpersonal skills.
Proven ability to achieve sales goals and take accountability for results.
Positive, self-motivated approach to serving customers.
Consistently demonstrate accountability, reliability, and professionalism.
High energy and results-driven approach.
Ability to adapt positively to change and demonstrate strong problem-solving skills.
Ability to multitask while keeping the customer the top priority.
Ability to work various shifts, including weekends and holidays.
Ability to stand for long periods and lift up to 30 pounds.

Nice To Haves

Previous retail or customer service experience preferred.

Responsibilities

Act as a brand ambassador by embracing the company culture and cultivating strong relationships with clients and communities.
Provide exemplary client service and foster a friendly, customer-centric retail environment that encourages loyalty.
Drive sales through product knowledge and appropriate recommendations.
Use clienteling tools and outreach to inform customers about upcoming events and new product arrivals.
Support the store manager with daily operations and assigned areas of responsibility.
Help maintain a client- and team-focused culture of kindness.
Stay informed about merchandise, pricing, and promotions and communicate relevant information to clients.
Use selling techniques to address objections and close sales.
Understand sales plans and key metrics and how they contribute to store success.
Participate in store events and trunk shows and help build the store’s local reputation.
Use the POS system effectively to collect accurate information and provide customer service.
Plan and prioritize daily tasks, keeping customers the top priority.
Assist with sales-floor merchandising and replenishment while following visual standards.
Answer customer questions, inquiries, and concerns and resolve issues promptly.
Communicate effectively with customers, supervisors, peers, and other store teams.
Share best practices, ideas, and information with peers and build productive relationships.
Assist with executing direction from Retail Operations and the Corporate Office.
Maintain clean and organized sales-floor, stock-room, and common areas.
Follow company policies, procedures, and professional standards.
Assist with opening and closing procedures and perform key holder duties when management is absent.
Lead by example and maintain a high level of integrity.