Sales Associate

Michael Kors•Austin, TX

About The Position

Michael Kors is seeking a fashion-minded Sales Associate to work in a creative, fast-paced environment. The role focuses on generating sales, delivering excellent customer service, maintaining merchandise and inventory, and completing store operations in accordance with company policies. The associate is expected to meet sales goals, support customer satisfaction before and after purchases, and participate in training and development activities as directed by store management. The company is an equal employment opportunity employer and prohibits unlawful discrimination and harassment based on protected categories. Capri Holdings Limited offers reasonable accommodations during the interview or application process upon request.

Requirements

Minimum 2 years of retail experience.

Responsibilities

Meet sales goals and use elevated sales and service skills to maximize sales performance.
Demonstrate in-depth knowledge of merchandise and maintain an interest in the fashion industry and market trends.
Monitor sale details, including shipping, alterations when applicable, and special requests, to ensure customer satisfaction.
Comply with sales-related policies and procedures.
Provide the highest level of customer service and build and maintain repeat clientele using the client book.
Resolve client problems and complaints quickly and effectively to ensure client satisfaction.
Keep the selling floor and merchandise neat, organized, and stocked.
Assist with inventory maintenance in the stockroom and on the selling floor.
Assist with stock, shipping and receiving protocols and policies, and related paperwork.
Participate in inventories.
Comply with Point-of-Sale policies and procedures and properly execute relevant register functions.
Adhere to the work schedule, including time and attendance requirements.
Participate in relevant training and development seminars, programs, and meetings as directed by store management.