Sales Associate

98d188ac-0a29-4fc0-87bf-64f1f3e6ee9c•San Francisco, CA

1d•$23 - $25•Onsite

About The Position

BAPE is a premium streetwear brand known for designs and patterns including BAPE CAMO, BAPE STA, SHARK HOODIE, and BABY MILO. The company has a global presence in the US, UK, China, and various Asian countries. As a member of the BAPE retail team, the Sales Associate serves as a brand ambassador and helps provide an exceptional customer service and brand experience at the retail store in San Francisco, California. This is a full-time, hourly, non-exempt position reporting to the Store Manager. The role supports sales and store operations through customer engagement, product knowledge, merchandising, inventory management, events, and teamwork. The position requires reliable attendance, flexible availability for evenings, weekends, holidays, and peak business periods, and the ability to perform physical tasks including standing for extended periods and lifting or moving merchandise up to 50 pounds.

Requirements

Previous experience in retail, hospitality, customer service, or a related environment is preferred.
Ability to follow instructions, comply with policies and procedures, and maintain operational standards.
Strong teamwork skills and commitment to fostering a positive and inclusive work environment.
Dependability, punctuality, reliability, and a strong attendance record.
Flexible availability, including evenings, weekends, holidays, and peak business periods.
Passion for fashion, streetwear, and the BAPE brand.
Self-motivated, positive attitude, and strong work ethic.
Ability to work effectively in a fast-paced retail environment while maintaining attention to detail.
Strong organizational and time management skills.
Ability to build relationships with customers and deliver an exceptional shopping experience.
Basic math and computer skills, including the ability to operate a point-of-sale (POS) system.
Ability to communicate professionally with customers, coworkers, and management.
Ability to stand for extended periods and perform physical tasks, including lifting up to 50 pounds, as needed.

Nice To Haves

Previous experience in retail, hospitality, customer service, or a related environment.

Responsibilities

Deliver an exceptional customer experience by greeting, assisting, and engaging customers in a friendly, professional manner.
Achieve individual and store sales goals through effective selling techniques and customer engagement.
Demonstrate knowledge of BAPE products, collections, brand heritage, and current promotions to maximize sales opportunities.
Provide personalized product recommendations based on customer needs and preferences.
Resolve customer inquiries and concerns promptly to ensure customer satisfaction.
Maintain visual merchandising, housekeeping, and presentation standards throughout the sales floor, fitting rooms, stockroom, and common areas.
Replenish merchandise and maintain product availability through effective stock management and recovery practices.
Receive, process, organize, and maintain inventory safely, accurately, and systematically.
Assist with inventory counts, cycle counts, and other inventory control procedures as required.
Support store launches, promotional events, marketing activations, and special in-store events.
Collaborate with team members and management to achieve store objectives and foster a positive team environment.
Follow company policies, procedures, safety standards, and loss prevention guidelines.
Promptly communicate safety concerns, maintenance issues, or potential inventory shortages and losses to management.
Attend and participate in training programs to enhance product knowledge, sales skills, and operational compliance.
Perform physical duties as required, including standing for extended periods, bending, kneeling, climbing ladders, and lifting or moving merchandise up to 50 pounds.
Maintain consistent and reliable attendance, arrive on time for scheduled shifts, and meet company timekeeping, scheduling, and attendance expectations.