sales associate

Carters Inc.•Toms River, NJ
•$15 - $17

About The Position

As a Sales Associate, you are the first face of the Carter’s brand for growing families. You welcome customers, help them find products for milestones in their parenting journey, and contribute to a welcoming and inclusive store environment. The role involves assisting customers with product information and omnichannel needs, handling point-of-sale transactions, replenishing merchandise, communicating promotions and loyalty programs, and maintaining a safe, clean store. Carter’s offers training and development opportunities for employees seeking either seasonal work or a longer-term career. Compensation ranges from $15.00 to $17.00 per hour, based on experience and location.

Requirements

  • Demonstrated customer service and customer engagement skills.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

  • Positive and solutions-oriented mindset.

Responsibilities

  • Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
  • Proactively resolve customer issues and assist multiple customers in a busy retail environment.
  • Assist customers with omnichannel needs to support a positive shopping experience.
  • Execute and expedite point-of-sale/register transactions.
  • Complete floor replenishment and shipment tasks as needed.
  • Explain current promotional events and the brand loyalty program, including credit, to customers.
  • Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

  • Schedules intended to support balancing work and personal activities.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program offering tuition-free GED or bachelor’s degree education, or English as a second language learning.
  • Professional and personal development and training programs.
  • Development programs to support growth in the current role and beyond.
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