Sales Associate

Carters Inc. • Utica, MI

1d

About The Position

As a Sales Associate, you will be the first face of the Carter’s brand for growing families. You will help customers discover baby essentials and children’s clothing for milestones throughout their parenting journey. You will work in a welcoming and inclusive environment that values team members’ skills and talents, with access to training and development opportunities. Carter’s describes its culture as close-knit and grounded in caring, teamwork, flexibility, and growth.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective, professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
• Proactively resolve customer issues and assist multiple customers in a busy retail environment.
• Assist with omnichannel needs to support a positive shopping experience.
• Execute and expedite point-of-sale and register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules intended to help balance work and personal activities.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program, which helps employees earn a GED or bachelor’s degree tuition-free or learn English as a second language.
• Professional and personal development, including training and programs to support growth in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed