Associate - Sales FT (Bandera/1604) (32993)

Goodwill San Antonio•San Antonio, TX

2d•Onsite

About The Position

Goodwill San Antonio is an entrepreneurial non-profit dedicated to fighting poverty and creating opportunity. The organization provides employees with opportunities to innovate, grow, and develop new skills, while generating revenue for employee and community programs. Goodwill focuses on personal and professional growth for its diverse and inclusive workforce, especially those who may have faced employment barriers. It maximizes the value of employee work and donor donations to benefit the community and environment by recirculating used goods, preventing them from going to landfills. Goodwill also operates Good Careers Academy and Good Careers Centers to provide education and job placement. The Sales Associate is responsible for processing merchandise, assisting with efficient retail store operations, helping customers, handling transactions, and performing basic record-keeping and other retail duties.

Requirements

Minimum 6 months to 1 year minimum experience working successfully in retail customer service oriented environment
Ability to bend, lift, grasp and move continuously through the day
Good verbal communication skills with ability to effectively work as a team to achieve mission goals

Responsibilities

Greet customers in a friendly and courteous manner
Make a connection with customers, asking questions and listening to shoppers’ needs, giving them guidance on meeting their shopping needs in the store
Inspire customers to buy and create lasting positive impression of you, Goodwill and their purchase
Continuously improve selling techniques
Receive, price and stock donations
Hang, inspect and tag textile or clothing in a production environment
Maintain selling floor presentations and restock on a proactive basis
Operate cash register
Receive payments from customers for purchases, record sales and other transactions
Handle cash, debit credits and issue receipts to customers efficiently and accurately
Keep aisles free from debris, remove obstructions from production and sales floors, as well as fitting rooms
Ensure work areas and facilities remain clean and organized
Inform Team Leader or Manager of possible safety hazards
Keep work area clean by sweeping, emptying trashcans, disposing of trash in appropriate containers
Follow safe working protocols
Maintain good housekeeping standards, performing basic janitorial duties as assigned
Adhere to Loss Prevention and inventory control and compliance procedures
Maintain regular, dependable attendance and punctuality
Provide excellent customer service by greeting, assisting, and responding to questions and/or concerns in a positive, professional, and friendly manner
Assist in safeguarding Goodwill team members and property from harm, damage or theft
Comply with the Ethics Policy by immediately reporting any observed or suspected theft, fraud, violence, or any unethical or inappropriate behavior to a supervisor, human resources, or the Ethics Hotline