Sales Associate

GEORGICA PINE CLOTHIERS•Plano, TX

About The Position

J.McLaughlin is seeking a highly motivated, results-driven Sales Associate for its retail store. The role is suited to someone passionate about classic American Sportswear who can achieve goals while upholding the company's ideals and standards. Sales Associates act as brand ambassadors and experts in client care, selling, and creating a distinctive shopping experience for new and existing customers. The position focuses on building meaningful client and community relationships, delivering personalized service, driving sales through product knowledge, and using clienteling tools to communicate with customers. The Sales Associate also supports store operations and management, contributes to merchandising and events, and helps maintain an organized, welcoming retail environment. Associates are expected to collaborate with colleagues, follow company policies and standards, and assist with opening and closing and key-holder duties when management is absent.

Requirements

High school diploma or GED required.
Team player with strong communication and interpersonal skills.
Proven track record of achieving sales goals and accountability for results.
Positive, self-motivated approach to serving every customer.
Accountability, reliability, and professionalism.
High energy and results-driven approach.
Ability to adapt positively to change and strong problem-solving skills.
Ability to multitask while keeping the customer the top priority.
Availability to work various shifts, including weekends and holidays.
Ability to stand for long periods and lift up to 30 pounds.

Nice To Haves

Previous retail or customer service experience preferred.

Responsibilities

Embrace the company culture as a brand ambassador and develop strong relationships with clients and communities.
Provide exemplary, customer-centric service that fosters loyalty.
Drive sales using extensive product knowledge and appropriate product suggestions.
Use clienteling tools and outreach to inform customers about events and new product arrivals.
Support the store manager with daily operational tasks and assigned areas of responsibility.
Help maintain a culture of kindness focused on clients and the team.
Stay informed about merchandise, pricing, and promotions and communicate relevant information to clients.
Use selling techniques to address objections and close sales.
Understand sales plans and key metrics and how they contribute to store success.
Participate actively in store events and trunk shows.
Use the POS system effectively to collect accurate information and provide customer service.
Plan and prioritize daily tasks while keeping customers the top priority.
Assist with sales-floor merchandising and replenishment while following visual standards.
Respond to customer questions, inquiries, and concerns and resolve issues in a timely manner.
Communicate effectively with customers, supervisors, peers, and other store teams.
Share best practices, ideas, and information with peers and build productive relationships.
Assist in executing direction from Retail Operations and the Corporate Office.
Maintain clean and organized sales-floor, stock-room, and common areas.
Follow company policies, procedures, and standards of professionalism.
Assist with opening and closing procedures and perform key-holder duties when management is absent.
Lead by example and maintain integrity.