Sales Associate, Temporary Part-Time - Stanford Shopping Center
About The Position
Reformation is a mission-based company focused on bringing sustainable fashion to everyone. Founded in 2009, the brand has been recognized for its commitment to sustainability, including being named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award. Reformation aims to be Climate Positive by 2025 and Circular by 2030. The company operates globally with over 50 stores and its own sustainable factory in Los Angeles, innovating across various product categories. Reformation emphasizes an inclusive culture that fosters innovation, growth, and belonging among its employees. The Seasonal Sales Associate role is integral to achieving individual sales goals and contributing to a unique customer experience that blends technology, brand values, and sustainability education.
Requirements
- Experience working with a sales or retail organization and/or operationally intensive business.
- Ability to work in a fast-paced setting.
- Strong interpersonal skills and the ability to interact effectively with diverse personalities.
- Driven approach to take on new challenges with the self-motivation for your work and career.
Responsibilities
- Consistently meet and exceed sales goals.
- Assist in clientele generation through customer engagement.
- Contribute to an in-store experience for customers that both surprises and delights them.
- Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
- Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
- Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
- Understand the need for consistent inventory accuracy and controls in store.
- Contribute to Loss Prevention in all areas of the business.
- Uphold time and attendance policy.
- Ensure the selling floor reflects the brand and concept standards at all times.
- Share your deep knowledge about our product with genuine enthusiasm.
- Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
- Help ensure that the store environment is inspiring and our product is easily accessible.
- Understand the core values and culture of Reformation and reflect these in all efforts.
- Maintain and uphold a professional, healthy, and productive work environment.
Benefits
- Total rewards package includes benefits, perks, and opportunities for growth.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
