Desk Assistant- RideNow Concord

RideNow Group • Concord, NC

7d • Onsite

About The Position

RideNow Powersports is looking for an energetic, positive, and customer-focused Sales Associate to join their growing team of sales professionals. No riding or sales experience is required. The role involves providing exceptional service and product knowledge to help customers find their dream ride, maintaining a positive and high-energy environment, and collaborating with a team of dedicated professionals. The associate will continuously learn about industry trends and models, greet and assist customers, guide them through the sales process, and maintain up-to-date knowledge of inventory, features, and promotions. Building strong customer relationships, processing sales documentation, and participating in showroom upkeep are also key aspects of the role.

Requirements

• Strong communication and customer service skills
• A self-starter attitude with the drive to exceed goals
• High level of enthusiasm and a willingness to learn product knowledge & follow a sales process
• Punctuality is vital to a team dynamic
• Ability to work weekends and peak sales periods
• Self-motivated with a goal-oriented mindset
• Must be able to stand for extended periods of time
• Must be able to safely push motorcycles weighing up to 850lbs
• Must be able to safely and efficiently move through the dealership premises—including indoor showrooms, vehicle lots, and service areas—while maintaining awareness of moving vehicles, customer foot traffic, and showroom displays.

Nice To Haves

• Prior experience in retail or dealership sales is preferred

Responsibilities

• Provide exceptional service and product knowledge to help customers find their dream ride
• Maintain a positive, high-energy environment that reflects our passion for powersports
• Collaborate with a team of dedicated professionals in sales, service, and support roles
• Continuously learn and stay up to date with the latest industry trends and models
• Greet and assist customers in a friendly and professional manner
• Guide customers through the sales process, from product selection to purchase to delivery
• Maintain up-to-date knowledge of all powersports inventory, features, and promotions
• Build strong customer relationships and follow up on inquiries and leads
• Process sales documentation accurately and efficiently
• Collaborate with team members to achieve individual and dealership sales goals
• Participate in showroom upkeep and vehicle display setup

Benefits

• Commission plus training pay
• Employee discounts on gear and vehicles
• Ongoing training and product education in a classroom setting & virtually
• Healthcare, Dental, & Vision Insurance
• Employer paid life and short-term disability insurance
• PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed