Sales Associate

JCrew•Baltimore, MD

About The Position

As a Sales Associate, you represent the J.Crew brand with personal style and passion, bringing welcoming energy to the sales floor. You help customers discover their look and work collaboratively with teammates and managers to support business success. The role focuses on creating a seamless customer experience through collaboration, kindness, and inclusivity.

Requirements

  • Must be at least 18 years old.
  • Passionately support the brand, customers, and teams.
  • Stay current with fashion trends and industry developments.
  • Demonstrate teamwork, flexibility, and courtesy when executing tasks.
  • Champion new ideas, navigate uncertainty, and demonstrate strong problem-solving skills.
  • Have scheduling flexibility, including nights, weekends, and holidays.
  • Bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds (18 kilograms).

Responsibilities

  • Provide a seamless and authentic customer experience that reflects the brand.
  • Drive sales while exceeding customer selling and service expectations.
  • Complete operational and product-driven store tasks assigned by the management team in a manner aligned with brand values.
  • Share customer feedback and insights with the management team.

Benefits

  • Competitive base pay and bonus programs.
  • Up to 60% discount on branded products from J.Crew, J.Crew Factory, and Madewell.
  • Discounts on entertainment, travel, fitness, and mobile technology.
  • 401(k) plan with company matching donations.
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