Sales Associate

Pacsun Careers•Round Rock, TX

About The Position

The Sales Associate generates sales by demonstrating passion for Pacsun products, brands, fashion, and trends. The role includes completing tasks and initiatives assigned by the leadership team, contributing positively to the store team, and consistently providing an exceptional customer experience. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods.

Requirements

Passion for product, brands, fashion, and trends.
High school diploma or equivalent preferred.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time management skills.
Proficiency in math and strong computer skills.
Availability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.
Specific vision abilities include close vision, distance vision, depth perception, and ability to adjust focus.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations according to company policies and procedures, seek solutions, and involve leadership in escalated issues.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Support store organization and cleanliness to promote a safe shopping and working environment.
Follow company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Comply with Loss Prevention policies and report violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to help improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
Execute digital sales strategies, including ship from store and BOPIS.
Represent the PacSun brand with enthusiasm for its products, brands, fashion, and trends.
Contribute to a positive work environment by consistently demonstrating core values.
Adhere to Employee Appearance Guidelines and maintain the company's fashion image.
Take initiative to learn about products, brands, fashion, and trends.
Work to improve individual performance while contributing productively to the team.