Sales Associate

Visual Comfort • Boulder, CO

3d • Onsite

About The Position

Visual Comfort & Co. is seeking a driven Sales Associate to deliver exceptional client service and meet sales objectives across lighting and systems product categories. This role combines showroom sales with technical project design responsibilities, collaborating with trade and consumer clients to provide lighting and shading solutions from project inception through completion. The position supports sales, business development, project documentation, technical consultation, and showroom operations.

Requirements

• At least 3 years of retail or showroom sales experience.
• Prior experience in the design or building products industry, including interior design, custom home construction, luxury furnishings, or lighting.
• High school diploma.
• Proficiency with Microsoft Office Suite.
• Experience with CRM/ERP systems for client management and project tracking.
• Project management skills, including the ability to manage client expectations and timelines.
• Knowledge of product design, including the ability to interpret floor plans and lighting layouts.
• Technical understanding of lighting specifications such as color temperature, CRI, lumens, and dimming, and of control systems such as Lutron and Control4.
• Ability to build relationships with architects, builders, and designers and represent the brand at industry events.
• Ability to prepare proposals, bills of materials, and technical documentation.
• Excellent communication, emotional intelligence, and professionalism in client interactions.
• Organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
• Commitment to ongoing training and staying current on lighting technologies.
• Commitment to Visual Comfort’s brand values and service standards.

Nice To Haves

• Lighting experience.
• Bachelor’s degree.
• D365 knowledge.

Responsibilities

• Meet and exceed individual and showroom sales objectives.
• Manage all phases of the sales process from opportunity through invoice, providing exceptional customer service.
• Manage the sales pipeline through consistent follow-up and follow-through using order entry software and other communication methods.
• Provide design consultation and product recommendations to trade and retail clients, including guidance on lighting selections.
• Present sales demonstrations of lighting, controls, and shading solutions using collaborative, design-driven sales strategies.
• Develop and maintain relationships with architects, builders, interior designers, and homeowners, independently and with the Business Development Specialist.
• Identify client objectives and explain how company systems support their design goals.
• Work with project management to align deliverables with approved designs.
• Collaborate with Visual Comfort & Co Design Studio to prepare documentation for design and engineering teams, including materials for construction documents and bills of materials.
• Respond to client inquiries and ensure clients understand proposed lighting and shading solutions.
• Maintain current knowledge of lighting technologies, control systems, and automated shading.
• Keep the showroom clean, organized, and presented according to brand standards.
• Develop proficiency with company order entry and operating systems.
• Manage showroom opening and closing procedures, including participation in the rotating Saturday schedule.
• Work effectively with teammates to achieve organizational goals and identify and resolve problems.
• Adhere to Visual Comfort Company Values and maintain dependability, punctuality, and attendance consistent with the agreed schedule.

Benefits

• Structured training program, ongoing education, and career advancement opportunities.
• Vacation accrual and paid time off.
• Seven paid holidays per year and two floating holidays.
• Competitive base salary plus monthly variable compensation and bonus opportunity.
• Company coverage of the majority of employee medical premiums.
• Vision and dental coverage available beginning the first day of the month following the start date.
• Company-provided life insurance and short-term disability coverage.
• 401(k) plan with company matching up to 4%, available beginning the first day of the month following the start date.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED