Part Time Bilingual Sales Associate

ACE Cash ExpressSan Marcos, CA
Hybrid

About The Position

ACE Cash Express is currently looking for energetic, personable, and sales-oriented individuals to join our team! Use your sales skills to earn more with ACE! Hourly pay plus bonus incentives allows YOU to maximize your earning potential! ACE Cash Express employees are our company's greatest asset. We empower all sales associates to use their customer service and sales skills to the fullest, and we celebrate their commitment to making our store operations succeed. ACE Cash Express is a workplace where: Collaborating and teamwork thrive. On-the-job learning and development activities are available. Excelling in your role and assisting others on the team is encouraged. Strengthening relationships with customers, partners, and colleagues happens every day. Investing in our employees and promoting a culture centered on people, service, career advancement, and unity, among other key principles.

Requirements

  • A high school diploma or equivalent is required.
  • The employee is regularly required to stand for extended periods, as well as sit, walk, reach with hands and arms, stoop, bend, and engage in verbal communication and active listening.
  • The employee must have the ability to see clearly at both close and distant ranges, with the ability to adjust focus as needed.
  • The employee may occasionally be required to lift and/or move up to 25 lbs.
  • The ability to work 10-12 hours in a confined work area is required, contingent on state specific labor laws.

Nice To Haves

  • Proficiency in Spanish is welcomed in most of our markets.
  • It is beneficial to have two or more years of retail experience.
  • Sales Associates who have an entrepreneurial spirit and can work independently, embracing accountability for overall store performance.

Responsibilities

  • Understanding customers’ unique needs and recommending appropriate ACE products and services.
  • Communicating effectively with customers, empathizing with their challenges, and building trust.
  • Providing exceptional customer service to foster lasting relationships.
  • Handling a wide range of services that may vary by store, including cash handling, check cashing, lending, bill pay, and card services.
  • Prioritizing accuracy, confidentiality, and strict compliance with industry regulations and safety guidelines.
  • Building trust with customers is a top priority, so you will need to listen actively, communicate effectively, and empathize with their challenges, all with the intent of providing exceptional service.
  • Sales Associates will need to understand the diverse range of financial products and services that ACE offers.
  • Travel is primarily local but will include travel to more than one store in a day when necessary.

Benefits

  • $1,000 Signing Bonus $400 payable within 30 days after successful completion of 15-shift training. $600 payable within 30 days after successful completion of 90 days of employment. Must be in good standing and on active status to receive payment
  • ACE offers Sundays off, flexible schedules, and all associates are eligible to participate in our 401k plan.
  • All positions are eligible to participate in our 401k subject to the specific plan document.
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