Sales Associate

Knitwell Group•Mobile, AL

4d•Onsite

About The Position

Talbots is hiring a Sales Associate to provide a meaningful customer service experience, promote products, and build relationships with customers and the brand. The role supports store business and the management team, contributes to sales and service goals, and helps maintain store operations. Associates use fashion and product knowledge to style customers, stay informed about new arrivals and trends, and participate in learning and coaching opportunities. This is a regular part-time position at the Mobile, Alabama store, with an expected availability of 15 to 20 hours per week and scheduling flexibility based on business needs, including evenings, weekends, and holidays.

Requirements

Demonstrated selling competence and styling expertise, with a love of fashion.
Drive to create, build, and cultivate relationships.
Ambition and passion for achieving individual and team goals; ability to thrive in a team environment.
Excellent verbal communication skills and a high level of integrity.
Technological competency using a computer, iPad, or handheld system.
Strong organizational skills and ability to multitask in a fast-paced, changing environment.
Ability to work cooperatively in a diverse work environment.
Ability to climb ladders, move around regularly, and stand for extended periods.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.
Availability for 15 to 20 hours per week.
Flexible availability based on business needs, including evenings, weekends, and holidays.

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
Assist the management team in building store business.
Use Concierge and other service enhancers to build strong relationships.
Serve multiple customers at a time and handle simultaneous tasks or projects.
Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
Use product knowledge and fashion expertise to create customer outfits and recommend items suited to customer needs.
Participate in learning opportunities and accept direction, coaching, and feedback to maximize individual performance.
Achieve sales and service metrics, including clientelling/outreach, appointment setting, and Talbots Classic Awards.
Complete assigned projects and operational work, such as filling orders, replenishment, and recovery.