Sales Associate- Chattanooga, TN

The Employee Experience Team • Chattanooga, TN

4d • Onsite

About The Position

As the Sales Associate, you have a significant role in building relationships with prospective homebuyers. In this role, you will work closely with the Sales Manager to provide administrative and sales-related support, representing the appointed communities and the Empire Homes Brand. This role is located out of our Empire Homes Office in Chattanooga, TN.

Requirements

• High school diploma or equivalent required
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite, including Excel.
• Experience preparing reports, presentations, maintaining databases, and managing internal and external communications.
• Enthusiasm for technology and a willingness to learn new systems and processes.
• Experience working with CRM and ERP platforms.
• Strong analytical, problem-solving, and troubleshooting abilities.
• Ability to manage multiple priorities, work independently, and meet deadlines in a fast-paced environment.
• Highly organized, adaptable, and detail-oriented.

Nice To Haves

• Degree in Business, Sales, Real Estate
• Experience with Salesforce and NewStar
• Real Estate License is not required; however, a willingness to obtain licensure is preferred.
• Previous experience in customer service and/or a sales environment
• Knowledge of sales processes and the homebuilding industry, with the ability to effectively communicate with prospective homebuyers

Responsibilities

• Direct and greet prospective customers and provide tours of our model homes while describing features and soliciting customer feedback. All walk-in traffic is required to be entered into the CRM system on the same day of visit.
• Serve as a resource for customers, helping solve problems, educate, and add value throughout the purchase process.
• Create authentic relationships to understand and meet customer needs, that is aligned to Empires ICARE values and upholds our promises to the customer.
• Provide assistance to Sales Consultants in following up with customers and prospective buyers, and processing and preparing contracts for customers’ signatures
• Participate in marketing initiatives by providing support on all marketing collateral including price sheets, MLS and website in each community.
• Assist in the maintenance of our Sales Centers, Show Homes, and Models appearance and presentation, including cleaning and monitoring any maintenance needs.
• Deliver transparent communication and positively collaborate with all teams to create a cohesive experience for the customer.
• Develop and maintain strong knowledge of the housing industry, market trends, and competitive offerings to support customers as a subject matter expert.

Benefits

• Opportunity to collaborate with other skilled and visionary professionals.
• Receive exclusive discounts on Empire Homes through our Employee Home Ownership Program.
• Enjoy peace of mind with our employer sponsored benefits.
• Invest in your future with employer sponsored 401k plans.
• Keep growing your career with continuing education support and opportunities for learning & development.
• Join a company that believes your time outside of work is just as important as your time inside work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED