Sales Associate

Knitwell Group • West Des Moines, IA

1d • Onsite

About The Position

The Sales Associate provides exceptional, meaningful customer service that promotes Talbots products and builds lasting brand relationships. The role supports store business by assisting the management team, serving multiple customers, sharing fashion and product knowledge, and creating outfits tailored to customer needs. Associates contribute to sales and service goals through client outreach, appointment setting, and other measurable activities, while completing assigned operational projects such as filling orders, replenishment, and recovery. The position is regular, part-time, with open availability of 15 to 20 hours per week and scheduling flexibility based on business needs, including evenings, weekends, and holidays.

Requirements

• Demonstrate selling competence and styling expertise, with a love of fashion.
• Be driven to create, build, and cultivate relationships.
• Show ambition and passion for achieving individual and team goals, and thrive in a team environment.
• Have excellent verbal communication skills and a high level of integrity.
• Have the technological competency to navigate a computer, iPad, or handheld system.
• Have strong organizational skills and the ability to multitask in a fast-paced, changing environment.
• Work cooperatively in a diverse work environment.
• Be comfortable climbing ladders, moving around regularly, and standing for extended periods.
• Be able to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
• Have open availability of 15 to 20 hours per week and flexible availability for evenings, weekends, and holidays based on business needs.

Responsibilities

• Provide exceptional and meaningful customer service that promotes products and builds brand relationships.
• Assist the management team in building store business.
• Use service enhancers, including active use of Concierge, to build strong customer relationships.
• Serve multiple customers at a time and handle multiple tasks or projects simultaneously.
• Stay informed about fashion trends and new arrivals, including product fit, color, and fashion details.
• Use product knowledge and fashion expertise to create outfits and recommend items that meet customer needs.
• Participate in learning opportunities and accept direction, coaching, and feedback to improve performance.
• Achieve sales and service metrics, including clientelling and outreach, appointment setting, and Talbots Classic Awards.
• Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.

Benefits

• Growth opportunities and tools to advance beyond the position.
• Incentive opportunities.
• Comprehensive benefits packages accessible to full-time and eligible part-time employees.
• 50%, 60%, and 70% merchandise discounts at Talbots and Haven Well Within.
• Referral Incentive Program.
• Discounts on travel, shopping, concerts, and more.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed