Sales Associate

Madewell • Hingham, MA

2d

About The Position

At Madewell, the Sales Associate represents the brand with personal style and passion, bringing welcoming energy to the sales floor. The role helps customers discover their look and works collaboratively with team members and managers to support business success. The focus is on delivering a seamless customer experience grounded in collaboration, kindness, and inclusivity.

Requirements

• Be at least 18 years old.
• Passionately support the brand, customers, and teams.
• Stay current with fashion trends and industry developments.
• Demonstrate teamwork, flexibility, and courtesy when executing tasks.
• Show initiative in championing new ideas and demonstrate strong problem-solving skills when navigating uncertainty.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Be able to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

• Provide a seamless and authentic customer experience that reflects the brand.
• Drive sales while exceeding customer selling and service expectations.
• Complete operational and product-related store tasks assigned by the management team in a manner aligned with brand values.
• Share customer feedback and insights with the management team.

Benefits

• Competitive base pay and bonus programs.
• Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell.
• Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching donations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed