Sales Associate

Raymour & Flanigan Furniture and Mattresses•Muhlenberg Township, PA

4d•$65,000 - $100,000

About The Position

At Raymour & Flanigan, the company emphasizes supporting its people so they can take care of customers. The Sales Consultant helps customers find suitable furniture for their homes through consultative selling, customer engagement, and needs assessment, creating a personalized buying experience that supports customer satisfaction and sales conversion. The role builds business through relationships with new and existing customers, client prospecting, lead generation, and ongoing relationship management. It also involves identifying appropriate upselling and cross-selling opportunities. Success requires building trust, delivering service, and meeting goals in a fast-paced, team-oriented environment. The employer describes a drug- and smoke-free workplace and states that candidates must be authorized to work in the U.S. without current or future visa sponsorship.

Requirements

Passion for customer service and creating a great customer experience.
Strong listening skills and a consultative approach.
Experience connecting with customers in retail, hospitality, service, sales, or another people-focused environment.
Confidence guiding decisions, closing sales, navigating conversations, and overcoming objections respectfully.
Interest or experience in relationship-building that drives repeat business.
Comfort working toward sales quotas, KPIs, or other performance metrics.
Flexibility to work a retail schedule, including evenings, weekends, and holidays.
Comfort with technology and learning new tools.
Authorization to work in the U.S. without visa sponsorship now or in the future.

Nice To Haves

Sales experience.
Experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles.

Responsibilities

Help customers find furniture suited to their homes through consultative selling and needs assessment.
Engage customers and create a personalized buying experience that supports satisfaction and sales conversion.
Build relationships with new and existing customers.
Contribute to client prospecting, lead generation, and ongoing relationship management.
Identify appropriate opportunities for upselling and cross-selling.
Build trust, deliver great customer service, and work toward goals in a fast-paced, team-oriented environment.
Guide customer decisions, close sales, and address objections in a helpful and respectful way.