Sales Associate

Petco • Heber City, UT

2d • Onsite

About The Position

As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find appropriate products and solutions for their pets while creating a welcoming, safe, and engaging environment. The role is suited to someone who enjoys helping others, learning about pet care, and working with a team in a fast-paced retail environment.

The position is performed in a Pet Care Center retail environment and involves active engagement on the sales floor, customer assistance, cashiering, and point-of-sale transactions. It also requires working near animals and exposure to animal dander, odors, noises, and cleaning chemicals. Flexible availability is needed to support store operating hours, including evenings, weekends, and holidays. Reasonable accommodation may be made for qualified individuals with disabilities to perform the role’s essential functions.

Requirements

• Passion for animals and an interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.
• Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Ability to perform frequent standing and walking, as well as bending, kneeling, and reaching.
• Ability to work in proximity to animals and tolerate exposure to animal dander, odors, noises, and cleaning chemicals.
• Flexible availability to support operating hours, including evenings, weekends, and holidays.

Nice To Haves

• Previous retail or customer service experience is preferred but not required.

Responsibilities

• Support the health, safety, and proper care of animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Help maintain a clean, safe, welcoming, and organized store and sales floor.
• Greet customers and provide friendly, helpful, solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Collaborate with teammates and support store sales and service goals.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory accuracy.
• Assist with store recovery, merchandising, and promotional setups.
• Follow company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.

Benefits

• Opportunities to learn, grow, and explore career paths.
• A welcoming, inclusive team environment.
• Purpose-driven work that makes a difference for pets and people.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed