Sales Associate

Raymour & Flanigan Furniture and Mattresses•Newark, DE

4d•$65,000 - $100,000

About The Position

At Raymour & Flanigan, the role is grounded in the belief that taking care of employees helps them take care of customers. The company describes its compensation, development, and support package as competitive within the furniture industry. As a Sales Consultant, you help customers find suitable furniture for their homes through consultative selling, customer engagement, and needs assessment. You create personalized buying experiences that support customer satisfaction and sales conversion. You build relationships with new and existing customers, contribute to prospecting and lead generation, manage ongoing customer relationships, and identify relevant upselling and cross-selling opportunities. Success requires building trust, delivering strong service, and meeting goals in a fast-paced, team-oriented environment. The company offers unlimited earning potential, a performance-based sign-on bonus, health benefits, a 401(k) with company match, discretionary profit sharing, PTO, paid training, career advancement opportunities, and a supportive team-focused culture. Candidates must be authorized to work in the United States without current or future visa sponsorship. Raymour & Flanigan supports a drug- and smoke-free workplace and is committed to an inclusive, discrimination-free workplace.

Requirements

Passion for customer service and creating a great customer experience.
Strong listening skills and a consultative approach.
Experience connecting with customers through retail, hospitality, service, sales, teaching, restaurants, or another people-focused role; sales experience is not required.
Confidence guiding customer decisions, closing sales, navigating conversations, and respectfully overcoming objections.
Interest or experience in building relationships that drive repeat business and client relationship management.
Comfort working toward sales quotas, KPIs, or other performance metrics.
Flexibility to work a retail schedule that includes evenings, weekends, and holidays.
Comfort with technology and learning new tools.
Authorization to work in the United States without visa sponsorship now or in the future.

Nice To Haves

Sales experience.
Experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles.

Responsibilities

Help customers find appropriate furniture for their homes through consultative selling, customer engagement, and needs assessment.
Create personalized buying experiences that promote customer satisfaction and sales conversion.
Build relationships with new and existing customers.
Contribute to client prospecting and lead generation, and manage ongoing customer relationships.
Identify appropriate opportunities for upselling and cross-selling to enhance the customer experience.
Build customer trust, deliver strong service, and consistently work toward goals in a fast-paced, team-oriented environment.