Bilingual Sales Associate - Store

Cavender Stores•Hoover, AL

7d•Onsite

About The Position

The Bilingual Sales Associate is responsible for greeting and thanking every customer, maintaining product knowledge, and ensuring the store is neat, clean, and merchandise is properly displayed. Sales staff will support management in tasks such as price changes, display resets, and maintaining visual standards. The role involves providing excellent customer service, maximizing sales opportunities, staying updated on fashion trends and promotions, and performing various operational duties to ensure a positive store environment.

Requirements

Fluency in both English and Spanish is required.
Ability to comprehend basic instructions.
Ability to interpret documents.
Ability to apply abstract principles to a wide range of complex tasks.
Ability to understand the meanings of words and effectively respond.
Associate must be able to stay alert during work hours assigned.

Responsibilities

Greet and thank every customer who enters and leaves the store.
Be knowledgeable of all product lines.
Keep the store neat, clean, and all merchandise properly displayed.
Support management in completing price changes, leveling, display resets, and basic visual standards.
Support the “Cavender’s Culture” and drive its Mission, Vision, and Values.
Provide friendly, courteous customer service and satisfaction using professional and knowledgeable selling techniques.
Maximize selling opportunities with each customer.
Keep abreast of the latest fashion trends in the western wear industry.
Keep work area neat, clean, and organized.
Be knowledgeable about CBC policies and procedures.
Keep updated on sale promotions (items/prices/etc.).
Help stock merchandise and straighten the store as needed.
Report to work promptly and neatly groomed.
Be security conscious at all times.
Scan products to ensure everything is in its correct area, signed correctly, and neatly displayed.
Check for mismates in the boot department.
Work with customers who return products for an exchange.
Provide knowledgeable responses to customer inquiries (e.g. boot and clothing fit, sale promotions, price, product workmanship and inventory).
Perform all other duties as assigned.
Work with supervisors to understand all actions needed to impact the desired goals set by the company (i.e. ADS / UPT’s / Company or Vendor contest).