Sales Associate

KnitWell Group•Murray, UT

4d•Onsite

About The Position

Talbots is a specialty retailer of women's clothing, shoes, and accessories, known for modern classic style, quality craftsmanship, and gracious service. The Sales Associate helps deliver an exceptional customer experience, promote products, build customer relationships, and support store business. The role involves styling customers, sharing product and fashion knowledge, achieving sales and service metrics, and completing operational assignments. The position is regular, part-time, with an open availability requirement of 15 to 20 hours per week and flexibility for business needs, including evenings, weekends, and holidays.

Requirements

Demonstrated selling competence and styling expertise, with a love of fashion.
Ability and drive to build and cultivate relationships.
Ambition and passion for achieving goals individually and as part of a store team.
Ability to thrive in a team environment.
Excellent verbal communication skills and a high level of integrity.
Technological competency in using a computer, iPad, or handheld system.
Strong organizational skills and ability to multitask in a fast-paced, changing environment.
Ability to work cooperatively in a diverse work environment.
Comfort with climbing ladders, moving regularly, and standing for extended periods.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
Open availability of 15 to 20 hours per week, with flexibility to work evenings, weekends, and holidays based on business needs.

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
Assist the management team in building store business.
Use service enhancers, including Concierge, to develop strong customer relationships.
Serve multiple customers at a time and handle simultaneous tasks or projects.
Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion details.
Use product knowledge and fashion expertise to create outfits and recommend products to customers.
Participate in learning opportunities and accept direction, coaching, and feedback to maximize individual performance.
Achieve sales and service metrics, including clienteling and outreach, appointment setting, and Talbots Classic Awards.
Complete assigned projects and operational work, including filling orders, replenishment, and recovery.