Sales Associate

Petco • Broomfield, CO

2d • Onsite

About The Position

As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment. This role is suited to someone who enjoys helping others, learning about pet care, and working on a team in a fast-paced retail setting.

The position is performed in a Pet Care Center retail environment and involves active engagement on the sales floor. You will assist customers, provide product and pet care information, cashier, and help maintain store operations, merchandising, and inventory. The role requires working around animals and supporting Pet Care Center operating hours, including evenings, weekends, and holidays.

Petco describes its work as purpose-driven, focused on improving the lives of pets and people and nurturing the pet-human bond. The company says it has more than 29,000 employees and operates more than 1,500 stores, along with veterinary hospitals, preventive care clinics, and distribution centers.

Requirements

• Passion for animals and an interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.
• Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Ability to work in proximity to animals and tolerate exposure to animal dander, odors, noises, and cleaning chemicals.
• Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.
• Previous retail or customer service experience is preferred but not required.

Nice To Haves

• Previous retail or customer service experience.

Responsibilities

• Support the health, safety, and proper care of animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Greet customers and deliver friendly, helpful, courteous, knowledgeable, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Assist customers in selecting products and services that meet their pets’ needs.
• Educate customers on products, services, and promotions, and support store sales and service goals.
• Process sales, returns, and exchanges accurately and efficiently, including cashiering and point-of-sale transactions.
• Help maintain a clean, safe, welcoming, organized, and visually appealing sales floor.
• Stock shelves, replenish merchandise, and support inventory integrity and stock accuracy.
• Assist with store recovery, merchandising, promotional set-ups, and daily operational routines.
• Collaborate with and support teammates in achieving store goals.
• Follow company policies, procedures, and safety standards.
• Perform additional tasks and responsibilities as assigned.

Benefits

• Purpose-driven work that makes a difference for pets and people.
• A welcoming, inclusive team environment.
• Opportunities to learn, grow, and explore career paths.
• A fun, fast-paced role where no two days are the same.
• Petco Total Rewards includes health and financial benefits, 401K, incentives, and PTO; details are available through the linked benefits overview.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed