Toyota Sales Associate

Classic Toyota - WilkesboroNorth Wilkesboro, NC
Onsite

About The Position

Mills Automotive Group is a family-owned company and one of the leading dealership groups in the United States with over 40 dealerships. They are looking for individuals who share their core values of character, integrity, teamwork, work ethic, and performance to join their dynamic team. The company is committed to hiring enthusiastic, positive individuals with a growth mindset who desire to create exceptional customer experiences. They value diversity, offer a supportive work environment, and provide opportunities for personal and professional growth. The Sales Consultant role is for a confident, passionate, and tech-savvy individual with experience in automotive or a related field. The ideal candidate will have 2-3 years of experience in automotive sales or a related industry, with a proven ability to engage with clients and deliver distinguished, memorable experiences. This role will represent the Chevrolet brand, ensuring the highest standards of customer service and satisfaction.

Requirements

  • 2-3 years of professional automotive experience or a related industry
  • Proven track record of achieving sales targets and delivering high-quality customer service.
  • Strong communication skills, with the ability to engage and build rapport with high-end clientele.
  • Confident negotiation skills, with the ability to close deals effectively.
  • Tech-savvy, have aptitude for the latest in-car technology and telematics
  • Exceptional organizational skills and attention to detail.
  • Team player with a positive, collaborative spirit.
  • Professional appearance and demeanor, reflecting the prestige of the Chevrolet brand.
  • Impressive work ethic, with a commitment to excellence and continuous improvement.
  • Act with urgency and champion excellence in all company objectives
  • Flexible - available to work weekends, evenings, nights, and holidays as needed
  • Proficient in business productivity tools and software
  • Willingness to travel for training as necessary
  • Valid United States-issued driver’s license
  • Candidate must be authorized to work in the United States

Responsibilities

  • Engage with clients to understand their needs and preferences, providing personalized and memorable customer experiences.
  • Be the vehicle expert. Demonstrate an in-depth knowledge of Chevrolet vehicles and non-brand vehicles (pre-owned cars), including features and benefits.
  • Conduct test drives and product demonstrations, showcasing the commitment to product knowledge, innovation, and sustainability.
  • Deliver exceptional customer service, responding promptly to client inquiries and providing comprehensive after-sales support.
  • Foster long-term relationships with clients, ensuring their continued satisfaction and loyalty to the Chevrolet brand.
  • Achieve and exceed sales targets through effective client engagement and negotiation skills.
  • Provide clients with detailed information on pricing, financing options, and after-sales services.
  • Handle negotiations with confidence and professionalism, ensuring client satisfaction and loyalty.
  • Work collaboratively with team members to ensure a cohesive and supportive sales environment.
  • Participate in team meetings and contribute to the continuous improvement of sales strategies and processes.

Benefits

  • Cigna PPO, Imagine 360 and HSA plans > 2 medical plan options
  • Dental and Vision Plans
  • 401(K)
  • Company Paid Basic Life and Short-term Disability
  • Employee Assistance Plan
  • Sick and Vacation Time, Paid Holidays
  • Voluntary Benefits Include: Critical Illness, Hospital Indemnity and Accident Insurance
  • Employee Discounts and Perks Program
  • Employee Wellness Subsidy
  • Tuition Assistance Program (Selected Dealerships)
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