Sales Associate

Boot Barn•Edinburg, IL
•Onsite

About The Position

Sales Partners engage with customers and create an exceptional in-store experience. They represent Boot Barn's Mission, Vision and Values through their words and actions while demonstrating selling and service expertise, product knowledge, visual merchandising skills, and point-of-sale proficiency. The role contributes to a collaborative, inclusive store community and supports Boot Barn's vision of offering everyone a piece of the American spirit. This position is open year-round to address fluctuations in hiring needs. Applications are reviewed regularly, but there is no specific hiring timeline; selected candidates will be contacted as positions become available throughout the year. The position involves customer service and sales, product education, achievement of sales metrics, store merchandising and housekeeping, inventory processing and replenishment, and accurate point-of-sale transactions. Partners work with store leadership to develop their skills and improve results, while following applicable laws and company policies. The role requires varied shift availability, including nights, weekends, and holidays, and may involve extended hours when necessary. It includes frequent standing, walking, bending, and lifting in a clean, orderly, properly lighted and ventilated store environment with moderate noise.

Requirements

  • Strong communication, customer service, time management, and organizational skills.
  • Availability to work a variety of shifts to meet business needs, including nights, weekends, and holidays.
  • Flexibility with scheduling and willingness to work extended hours when necessary.
  • Ability to stand, walk, and squat for more than 50% of the work shift.
  • Ability to lift, move, and carry up to 40 pounds.
  • Ability to read, count, and write to complete documentation and reports accurately.
  • Ability to see, hear, and speak to communicate with partners and customers.
  • Specific vision abilities including close, distance, and peripheral vision, depth perception, and ability to adjust focus.
  • Manual dexterity to finger, handle, feel, and type, and to reach with hands and arms.

Responsibilities

  • Foster a service and selling culture, exceed customer expectations, and build long-standing customer relationships.
  • Develop expertise in product categories and communicate product features and benefits to customers.
  • Maintain and achieve measurable goals, including units per transaction, average dollar per transaction, item add-ons, and customer information capture rates.
  • Understand current merchandise promotions and advertisements.
  • Maintain company merchandising standards and assist with floor moves, displays, display maintenance, merchandising, sales setup, and store housekeeping.
  • Assist with processing merchandise and monitor and replenish floor stock.
  • Complete sales transactions accurately and efficiently and maintain proper cash and media accountability at point-of-sale registers.
  • Partner with the store leadership team to develop skills and improve metrics.
  • Follow local, federal, and state laws as well as company policies, procedures, and practices.
  • Perform other duties assigned by management.
  • Demonstrate high-quality work, attendance, and appearance.
  • Maintain a clean, organized store presentation aligned with brand standards and execute visual merchandising accurately and on time.

Benefits

  • Competitive hourly rate plus selling incentives (SPIFFS) and monthly store sales bonus.
  • Merchandise discount: 50% off Exclusive Brands and 40% off third-party brands.
  • Paid Time Off plan for year-round Boot Barn Partners.
  • Medical, dental, vision, and life insurance.
  • 401(k) plan with company matching.
  • Flexible schedules and work/life balance.
  • Opportunities for growth at every level.
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