Sales Associate

Snipes•Chicago, IL

5d•Onsite

About The Position

SNIPES is one of the leading sneaker and streetwear retailers worldwide, with more than 750 stores in Europe and the USA. Since opening its first store in Essen, Germany in 1998, SNIPES has been an integral part of street culture and is constantly growing. At SNIPES, everything revolves around youth culture. In stores and online, our community finds a wide range of internationally renowned sneakers and apparel brands. We dive deep into subcultures, sponsor events, and work closely with key figures from the scene to stay close to our community and keep our deep roots in the global street culture community. Through our community program “SNIPES serves,” we support the needs of our communities, empower, and celebrate our dynamic culture. The sales associate is responsible for providing excellent customer service including stock and replenishment, as well as maintaining the brand and overall appearance of the store.

Requirements

Must be at least 16 years of age
Strong attention to detail
Able to work various shifts including weekends and holidays
Must present a neat appearance and personal grooming
Candidate will be required to stand for long periods of time throughout their shift.
Lifting between 15-30 pounds.

Nice To Haves

Enthusiasm for the brand
Strong customer service skills
Excellent communication skills
Disciplined and self-motivated
Goal oriented
Team player
Adaptable and flexible
Fast learner

Responsibilities

Achieve or exceed established goals. These include sales, hourly productivity, average dollar sale, units per transaction, conversion, charge accounts and contests, and any other brand specifics KPI’s.
Actively participate in all contests, promotions and sales incentive programs.
Maintain an awareness of all sales promotions.
Have a complete working knowledge and use of selling skills and customer service standards as set forth in Company training programs.
Develop and maintain relationships with customers through a friendly attitude and excellent customer service.
Answer the telephone in a friendly and professional manner
Meet Company standards for store appearance, performance, product knowledge and store operations
Assist store management as needed to maintain the store.
Keep sales floor and stock area clean and organized.
Follow visual merchandising standards, including keeping fixtures straightened and filled, colorizing displays, and others as directed by the Store Manager/Assistant Manager.
Assist Store Manager/Assistant Manager to take markdowns in a correct and timely manner.
Complete work within deadlines and ask for additional assignments.
Perform with minimum of supervision.
Follow all security policies and procedures, including zone defense.
Recognize and react to potential loss prevention issues.
Watch for potential shortages through prompt servicing of customers, notifying management of external theft (shoplifting) and internal theft.